October 18, 2010
Original: Tech Support (806)
View in: original forum thread, xkcdsw.com, direct image link/enlarge
A person is in front of his computer, holding his modem and talking on the phone.
Person: ...restart my computer? I know you have a script to follow, but the uplink liht on the modem is going off every few hours. The problem is between your office and the modem.
Person: My computer has nothing to do with... OK, whatever, I "restarted my computer". It's still down, and even if it comes back, it's going to die again in a few hours, because your—
No longer holding the modem.
Person: I don't have a start menu. This is a Haiku install, but that's not import— Haiku? It's an experimental OS that I ... oh, never mind.
Person: I'm sorry, but this won't get fixed until I talk to an engineer. Can you look around for someone wearing cargo pants, maybe a subway map on their wall?
Phone: *click*
The person sighs and restarts the computer.
Person: Oh, hey, it actually worked.
Title text: No matter how mundane it may seem, don't forget to try restarting.